Monte Carlo Inn & Suites Downtown Markham

The room size was actually better than expected. The TV offers Chromecast (or bring your firestick and use HDMI2) which is convenient as we don't like satellite/cable television. Beds were comfortable with 4 pillows per bed. Parking is included which is a bonus for the area. Ample parking. The pool(saltwater) is small but refreshing; the highlight for our daughter. Close to many restaurants. The WIFI never dropped; steady connection. We never really interacted with staff, other than requesting more towels which were sent to the room right away! It's definitely a good value for the money.

I was at the Monte Carlo for four nights, in one of their "King Jacuzzi" rooms, which I chose for the size. The room was very spacious with a comfortable desk and swivel chair, which I needed for work. The hotel is older but clean. Breakfast is simple and good, but perhaps a little unvaried. The coffee on the last two days was excellent -- strong and flavourful! Strangely on the first two days it was terribly weak...not sure what accounted for the stark difference. The staff were pleasant, especially the housekeepers who always happily gave me extra supplies when I needed them (tea, sugar, etc).

Staff were great from check in to check out. Parking was easy and so was check in. Room was clean and room service was great.They asked if we'd like cleaning during our stay, if we weren't sure we could call anytime. Cleary explained breakfast hours and process, room service hours and at check out when we'd get the deposit back. Fridge and microwave in room, along with coffee maker, iron and ironing board and safe. Bed was comfortable and the entire room and under the bed was clean. Seemed sound proof enough only heard a few people chatting but not what they said clearly.

The hotel has really put in some hard work rectifying some Post Covid issues. .Although somewhat dated the furnishings seem to work with the "0ld world " experience The rooms were excellent: clean and comfy. Breakfast was fine - just what a Continental breakfast should be. I enjoyed the larger breakfast cooked to order . Check in and check out were very easy. Staff pleasant.

Breakfast was all carbs the only protein was boiled eggs. For breakfast you expect protein choices, not even little containers of yogurt. Every hotel I have stayed at has provided yogurt as one of their breakfast choices. I asked where other proteins would be and they told me I could order and pay more money for additional items. I paid a huge price for my room I was expecting much more for breakfast choices. I also ordered room service for food. They told me it would take 15-20 mins. Took a lot longer and for the two choices I ordered was a lot to prepare. To top it off the soup was disgusting, and tasted like sand. I sent the soup back. Your kitchen needs a major overhaul in food choices and quality.